UPSC CSE Prelims CSAT (Paper II) previous year questions on Communication and Decision Making (Logical Reasoning), asked from 2026, with answers. There are 6 questions in this post. Attempt each question, then click Show Answer to check.
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New question type introduced in CSAT 2026 under “Interpersonal skills including communication skills” and “Decision-making and problem-solving”.
1] Match List-I with List-II and select the answer using the code given below the Lists:
| List-I (Relationship category) | List-II (Communication type) |
|---|---|
| A. Between cricket captain and team members | 1. Informal and firm |
| B. Between judge and lawyers in court | 2. Informal and open-ended |
| C. Between Vice Chancellor and Deputy Registrar | 3. Formal and open-ended |
| D. Between peers and coworkers | 4. Formal and firm |
Code: [2026/72]
(a) A-1, B-3, C-4, D-2
(b) A-1, B-4, C-3, D-2
(c) A-2, B-4, C-3, D-1
(d) A-2, B-3, C-4, D-1
Show Answer
Ans: (b) A-1, B-4, C-3, D-2
2] Match List-I with List-II and select the answer using the code given below the Lists:
| List-I (Tool of communication) | List-II (Purpose) |
|---|---|
| A. Memorandum | 1. To record decisions |
| B. Flyer | 2. To inform confidentially |
| C. Bcc | 3. To intimate a directive |
| D. Minutes | 4. To disseminate non-targeted information |
Code: [2026/73]
(a) A-1, B-4, C-2, D-3
(b) A-1, B-2, C-4, D-3
(c) A-3, B-4, C-2, D-1
(d) A-3, B-2, C-4, D-1
Show Answer
Ans: (c) A-3, B-4, C-2, D-1
3] Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel?
1. Direct personnel to practise activities that are the cultural markers of diverse groups
2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership
3. Encourage personnel to seek each other’s perspectives
Select the answer using the code given below. [2026/74]
(a) 1 and 3
(b) 2 only
(c) 3 only
(d) 2 and 3
Show Answer
Ans: (c) 3 only
4] Match List-I with List-II and select the answer using the code given below the Lists:
| List-I (Barrier to communication) | List-II (Example) |
|---|---|
| A. Semantic | 1. Lack of feedback |
| B. Cognitive | 2. Misunderstanding the meaning of a word |
| C. Organisational | 3. Fear of social stigma |
| D. Affective | 4. Information overload |
Code: [2026/75]
(a) A-3, B-1, C-4, D-2
(b) A-3, B-4, C-1, D-2
(c) A-2, B-1, C-4, D-3
(d) A-2, B-4, C-1, D-3
Show Answer
Ans: (d) A-2, B-4, C-1, D-3
5] You are required to design a ‘questionnaire’ to be filled on-location by visitors, based on the following objective while writing a report:
“To determine the feasibility of setting up a family-oriented vacation resort in the vicinity of a lake destination in the mountains”
Which of the following heads would you include in the questionnaire to make it most appropriate for your purpose?
1. Size of family
2. Budget
3. Number of earners in the family
4. Food allergies and dietary restrictions
Select the answer using the code given below. [2026/76]
(a) 1 and 3
(b) 1, 2 and 4
(c) 1 and 2 only
(d) 2 and 3
Show Answer
Ans: (c) 1 and 2 only
6] With reference to ‘circular letters’, which of the following statements is/are correct?
1. Circular letters are usually addressed to a group of people.
2. Non-standard and customized content is typical of circular letters.
3. Circular letters are used to intimate appraisals and increments of employees within organisations.
4. Circular letters are less cost-effective than personalised and specific recipient-directed letters.
Select the answer using the code given below. [2026/77]
(a) 1 and 2
(b) 2 and 4
(c) 1, 3 and 4
(d) 1 only
Show Answer
Ans: (d) 1 only
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